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Evidence Guide: AMPX306 - Provide coaching

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AMPX306 - Provide coaching

What evidence can you provide to prove your understanding of each of the following citeria?

Establish coaching relationship

  1. Identify areas for development in accordance with organisational and individual requirements
  2. Apply effective communication styles to develop trust, confidence and rapport
  3. Make coaching arrangements on how the relationship will be conducted
  4. Agree upon expectations and goals
  5. Seek input from relevant personnel, if required
Identify areas for development in accordance with organisational and individual requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply effective communication styles to develop trust, confidence and rapport

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make coaching arrangements on how the relationship will be conducted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree upon expectations and goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek input from relevant personnel, if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide coaching support

  1. Assist individuals to clarify tasks, duties and other requirements associated with their positions
  2. Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback
  3. Provide a supportive environment to allow individuals to work towards achieving required skill levels
  4. Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration
  5. Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance
Assist individuals to clarify tasks, duties and other requirements associated with their positions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide a supportive environment to allow individuals to work towards achieving required skill levels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate effectiveness of coaching

  1. Recognise and openly discuss changes in the coaching relationship
  2. Make adjustments to the relationship to take account of the needs of both the coach and the individual
  3. Seek feedback from colleagues and other relevant personnel to identify and implement improvements
Recognise and openly discuss changes in the coaching relationship

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments to the relationship to take account of the needs of both the coach and the individual

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback from colleagues and other relevant personnel to identify and implement improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish coaching relationship

  1. Identify areas for development in accordance with organisational and individual requirements
  2. Apply effective communication styles to develop trust, confidence and rapport
  3. Make coaching arrangements on how the relationship will be conducted
  4. Agree upon expectations and goals
  5. Seek input from relevant personnel, if required
Identify areas for development in accordance with organisational and individual requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply effective communication styles to develop trust, confidence and rapport

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make coaching arrangements on how the relationship will be conducted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree upon expectations and goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek input from relevant personnel, if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide coaching support

  1. Assist individuals to clarify tasks, duties and other requirements associated with their positions
  2. Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback
  3. Provide a supportive environment to allow individuals to work towards achieving required skill levels
  4. Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration
  5. Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance
Assist individuals to clarify tasks, duties and other requirements associated with their positions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide a supportive environment to allow individuals to work towards achieving required skill levels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate effectiveness of coaching

  1. Recognise and openly discuss changes in the coaching relationship
  2. Make adjustments to the relationship to take account of the needs of both the coach and the individual
  3. Seek feedback from colleagues and other relevant personnel to identify and implement improvements
Recognise and openly discuss changes in the coaching relationship

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments to the relationship to take account of the needs of both the coach and the individual

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback from colleagues and other relevant personnel to identify and implement improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish coaching relationship

1.1 Identify areas for development in accordance with organisational and individual requirements

1.2 Apply effective communication styles to develop trust, confidence and rapport

1.3 Make coaching arrangements on how the relationship will be conducted

1.4 Agree upon expectations and goals

1.5 Seek input from relevant personnel, if required

2. Provide coaching support

2.1 Assist individuals to clarify tasks, duties and other requirements associated with their positions

2.2 Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback

2.3 Provide a supportive environment to allow individuals to work towards achieving required skill levels

2.4 Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration

2.5 Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance

3. Evaluate effectiveness of coaching

3.1 Recognise and openly discuss changes in the coaching relationship

3.2 Make adjustments to the relationship to take account of the needs of both the coach and the individual

3.3 Seek feedback from colleagues and other relevant personnel to identify and implement improvements

Required Skills and Knowledge

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish coaching relationship

1.1 Identify areas for development in accordance with organisational and individual requirements

1.2 Apply effective communication styles to develop trust, confidence and rapport

1.3 Make coaching arrangements on how the relationship will be conducted

1.4 Agree upon expectations and goals

1.5 Seek input from relevant personnel, if required

2. Provide coaching support

2.1 Assist individuals to clarify tasks, duties and other requirements associated with their positions

2.2 Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback

2.3 Provide a supportive environment to allow individuals to work towards achieving required skill levels

2.4 Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration

2.5 Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance

3. Evaluate effectiveness of coaching

3.1 Recognise and openly discuss changes in the coaching relationship

3.2 Make adjustments to the relationship to take account of the needs of both the coach and the individual

3.3 Seek feedback from colleagues and other relevant personnel to identify and implement improvements

The candidate must be observed acting as a coach to others in the workplace. Evidence must demonstrate the candidate’s consistency of performance over time.

The candidate must:

apply communication skills in giving, receiving and analysing feedback relevant to the process of coaching

apply the organisation's policies, procedures and plans

apply relevant problem-solving skills

assist another individual to achieve their goals and development needs through the use of significant workplace knowledge

create a learning environment that allows for open discussion, feedback, tolerance of mistakes during learning within a safe environment, and affirmation of the individual's worthiness

demonstrate effective methods of coaching

demonstrate effective planning skills to organise activities

identify and apply relevant workplace health and safety, regulatory and workplace requirements

use appropriate methods and techniques for eliciting and interpreting feedback

work effectively with individuals who have diverse work styles, aspirations, cultures and perspectives

The candidate must demonstrate a factual, technical, procedural and theoretical knowledge of:

effective learning styles and methods of coaching

methods for identifying development opportunities

enterprise's Standard Operating Procedures (SOPs), work instructions and relevant regulatory requirements, and apply them to the coaching process

principles of coaching for development of competence

Range Statement